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Field service has come a long way since its inception, and the industry is continuing to evolve rapidly. Advancements in technology and changing customer expectations are driving the industry forward, and businesses that want to stay ahead of the competition need to keep up with the latest trends. In this blog post, we will explore the top trends to watch in the field service industry in 2023.
Predictive maintenance is an approach to maintenance that uses data analytics, machine learning, and other advanced technologies to identify potential equipment failures before they occur. By analyzing data from sensors and other sources, field service teams can detect patterns and anomalies that indicate a problem is likely to occur. This allows businesses to schedule maintenance proactively, reducing downtime and improving equipment reliability.
For example, an HVAC service provider might use predictive maintenance to monitor the performance of an air conditioning unit in a commercial building. By analyzing data from temperature sensors, humidity sensors, and other sources, the provider can detect when the unit is starting to show signs of wear and tear. This allows them to schedule maintenance before the unit breaks down, preventing costly downtime for the building owner.